Purpose
The goal of the One-Stop is to better meet students where they are and provide quicker and easier access to information. The One-Stop Chatbot can answer your general questions regarding admissions, bursar, financial aid, and registrar…whatever time of day you may be visiting our website!
- How do I request a GRE fee reduction?
- How can I defer my application?
- What can I expect on the interview day?
- How can I access my 1098-T online?
- How do I get a paper copy of an NSU e-Bill?
- Why do I have a late fee?
- How can I set up automatic or scheduled bill payments?
- How do I return a refund check?
- How do I make an adjustment to my payment plan?
- Do I get a refund if I withdraw from the university?
- Will I be charged any fees for a returned payment?
- What does the Student Services Fee cover?
- How do I set up tuition deferment?
- Can I defer payment because of hardship?
- How do I enroll in an NSU Payment Plan?
- Benefits of Receiving Form 1098-T Electronically
- Sign up for Electronic Delivery of Form 1098-T
- Will NSU send a copy of my Form 1098-T to the federal government or the State of Florida?
- Will my parents receive a copy of Form 1098-T?
- What should I do with my Form 1098-T?
- What information is contained in my Form 1098-T?
- Where can I find out more on Form 1098-T?
- The amounts for the academic year do not match the amounts reported in box 1 or box 5.
- How do I get a paper copy of an NSU e-Bill?
- Why do I have a late fee?
- I need help with NSU e-Bill.
- I accidentally made a duplicate payment.
- I was assessed a late fee even though I have set up scheduled or automatic payment.
- I set up automatic bill payment, but my bill was not paid.
- Can I make a payment through WebSTAR or SharkLink?
- How do I create an authorized user?
- What kind of information will my authorized users be able to view?
- My parents pay my bills. Can you just send the email to them?
- How do authorized users set up their user accounts?
- Can I change my authorized users?
- What if the person paying the student's NSU bill does not have access to the Internet?
- I prefer not to use the NSU student email system. Can I forward my email to a different account?
- I prefer not to use the NSU student email system. Can I forward my email to a different account?
- What is the difference between a "scheduled" payment and an "automatic" payment?
- What can NSU e-Bill do for me?
- Why NSU e-Bill?
- What is NSU e-Bill?
- Can my hold be removed once I make a payment?
- Can I register or get my transcript/diploma if I have a hold on my account?
- I missed the deadline to enroll. Can I still sign up for a payment plan? Can I change the scheduled installment date?
- My authorized user has set up a payment plan on my behalf. What happens if I change my authorized user?
- I received an email that my payment declined, and my account was charged a late fee of $25. I have a new card.
- How do I sign up for direct deposit?
- How do I return a refund check?
- Why was I issued a refund if there's still a balance remaining on my student account?
- Why is it better to return a refund check to the Bursar's Office than to deposit it in my bank account?
- How do I update my payment method?
- I am unable to pay the down payment now.
- I paid the fee and down payment, but I am unable to print the confirmation receipt.
- I need assistance with Anti-spam notification.
- How do I make an adjustment to my payment plan?
- Do I get a refund if I withdraw from the university?
- Will I be charged any fees for a returned payment?
- What does the Student Services Fee cover?
- Who should I contact if I received a bill, but never attended class?
- Who do I contact if my account was charged incorrectly?
- Does NSU offer payment plans?
- How do I set up tuition deferment?
- My card is not accepted.
- I clicked the "Enroll in Payment Plan" button, selected a semester/term, but there is no plan available.
- The "Enroll in Payment Plan" button is not on my NSU e-Bill home page.
- Can I defer payment because of hardship?
- Authorization to Return Refund Form
- Student Direct Deposit Form
- How do I enroll in an NSU Payment Plan?
- How can I access my 1098-T online?
- Where can I find financial aid documents?
- How do I apply for the book advance purchase program?
- What is a Social Security Receipt requirement?
- How do I apply for veteran's benefits?
- How do I request federal work-study?
- When will my financial aid be applied to my balance?
- What is HPD Pre-Loans?
- Where can I apply for the NSU CARES Act and NSU Student Support Fund?
- When will my tuition waiver be processed?
- How can I apply for a professional judgment?
- Where can I obtain student loan repayment options?
- What are the requirements for a Teach Grant?
- I am unable to accept my financial aid award.
- Where can I find scholarships?
- How do I apply for financial aid?
- Where can I see my aid award status?
- What is satisfactory academic progress?
- How can I reduce my debt?
- Where is my refund?
- Can I make an appointment with financial aid?
- What does “degree-applicable courses” mean?
- Do the degree-applicable regulations apply to all students?
- What financial aid programs does this affect?
- Why do my classes have to be required for my degree in order to receive federal aid?
- I am not receiving federal or state aid. Will any of my other aid be affected?
- How do I ensure that my classes are required for my degree?
- I am taking electives, are these electives degree-applicable?
- I am retaking a class; will it be degree-applicable and eligible for financial aid?
- Are prerequisite classes degree-applicable?
- I want to change my schedule; what do I do to ensure my classes will be degree-applicable?
- If I am a dual major/dual degree student, what program requirements will be used to verify my enrollment?
- I am an undergraduate student enrolled in 15 credits of which 9 credits are not degree-applicable; will my aid still disburse?
- I am a non-degree-seeking special student; do the degree-applicable requirements apply to me?
- I am or will be studying abroad, does this affect me?
- What semesters/terms does this affect?
- My advisor has approved a curriculum change. Will my aid still disburse?
- I have questions specific to my enrollment; whom should I contact?
- What is the deadline for paying for tuition?
- What is JobX?
- How do I access student employee payment information?
- When can I expect to receive my student employment paychecks?
- How to cancel/decline federal work study?
- How to reduce federal work study?
- How to use JobX?
- Job Location and Job Development Program (JLD)
- Am I required to complete the student employment workshop?
- I cannot access JobX.
- What should I do once hired for student employment?
- Florida Work Experience Program (FWEP)
- NSU Student Employment Program (NSE)
- What is the Bookstore Advance Purchase Program (BAPP)?
- How does BAPP work?
- How do I apply for the book advance purchase program?
- When is the BAPP enrollment period?
- Is there a BAPP application deadline?
- In the past, I have received a Gold Circle Emergency Loan for bookstore purchases. Can I apply for one if BAPP funds are not sufficient?
- Does it cost anything to sign up for BAPP?
- How will I know when the BAPP form is available?
- How do I know whether I qualify for BAPP?
- The charging period for BAPP ends the first week of the term. Can I use my BAPP funds to pay for books for my second term?
- Do my BAPP funds expire?
- What is a Social Security Receipt requirement?
- How many times can I apply for BAPP each semester?
- What happens if I need to return books during the BAPP charging period?
- Can I use my BAPP funds to rent textbooks at the NSU Bookstore?
- How long are my BAPP funds valid?
- When does the BAPP charging period end?
- How do I apply for veteran's benefits?
- What should I do before applying for VA Benefits?
- How do I request federal work-study?
- When will my financial aid be applied to my balance?
- I am unable to accept my financial aid award.
- Free Application for Federal Student Aid (FAFSA)
- NSU State Aid Application
- NSU Yellow Ribbon Scholarship Application
- What forms do I need to submit to NSU as a veteran student?
- Book Advance Purchase Program (BAPP) Application
- Children of Fallen Heroes Scholarship Application
- Request for Summer Financial Aid
- Authorization to Apply Title IV Federal Financial Aid Funds
- Student Electronic Sign-up for IRS Form 1098-T
- Where can I apply for the NSU CARES Act and NSU Student Support Fund?
- Am I eligible for the NSU CARES Act?
- Am I eligible for the NSU Student Support Fund?
- What should I do after applying for the NSU CARES Act and the NSU Student Support Fund?
Where do I complete the degree application?
When will I receive my diploma?
Where can I find the Academic Calendars?
- What is the date of my commencement?
- How do I update my name?
- How can I obtain my grades?
- How do I access Degree Works?
- What’s the purpose of the Student Enrollment Agreement (SEA)?
- What’s the best time to complete the SEA?
- Do I have to complete a SEA each time I register?
- What if I don’t complete a SEA?
- I was notified by email that my registration will be canceled. What do I do?
- I didn’t complete the SEA in time, and my registration was canceled. Can my original registration be reinstated after I complete the SEA?
- I have questions about the SEA?
- Authorization for Release of Information
- Request to Prevent Disclosure of Directory Information
- What is the date of my commencement?
- How do I update my name?
Features
Hours of Operation – Live Chat
Mon. – Fri.
3:00 p.m. to 5:00 p.m. EST
Closed on the weekends
Closed on University holidays