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• NSU Payroll Department
• SharkTime

User Support

Example: general usage and access/logon issues

Contact SharkTime Administrators at:

• sharktime@nova.edu 

Shared Services/HR Related Support

Example: new hires, employee org #, rehire/ terminations, transfers, rates, supervisor assignments

Contact the HR Department at:

• hr4u@nova.edu
• 954-262-4748

Benefits Related Support

Example: leave of absence and short/long term disability issues

Contact the Benefits Department at:

• loa@nova.edu

Payroll Related Support

Example: historical edits, multiple-job related, time-off related (bereavements, jury duty, personal, sick, vacation)

Contact the Payroll Department at:

• payroll@nova.edu
• 954-262-7887

SharkTime System Support /Clock Issues

Example: java issues, system or clock errors

Log a support ticket at:

• Use the NSU ServiceNow desktop icon OR
• Log into https://nsu.service-now.com